Resident Lifecycle
Manage residents, tenants, family members, pets, parking slots, units, approvals, and profile updates from one place.
A unified platform with an AI assistant that answers bye-law questions, tracks maintenance dues, manages complaints, and keeps your entire community running — all from one portal.

AI Assistant Active
Answering bye-laws, dues & complaints
Residents can ask questions about bye-laws, check their dues, raise complaints, and get instant answers — 24×7, without calling the society office.
Ask any question about society rules and regulations. Get instant, accurate answers from official bye-law documents.
Check dues, payment history, and get financial summaries through natural conversation — no calls to the office.
Raise complaints, track live status, and get updates on pending issues through the AI chat interface.
Get information on upcoming events, amenity availability, announcements, and community activities instantly.
Citron AI Assistant
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Platform Features
Resident services, finance, facilities, support, community communication, and security workflows — all in one clean operating layer.
Manage residents, tenants, family members, pets, parking slots, units, approvals, and profile updates from one place.
Create bills, track dues, reconcile payments, and keep society finance operations visible for every stakeholder.
Convert resident issues into assigned work, track service status, and keep complaint resolution accountable.
Let residents book facilities while managers review schedules, bookings, capacity, and usage history.
Publish announcements, run polls, collect feedback, and keep the directory, marketplace, and lost-found active.
Coordinate staff, vendors, daily helpers, emergency updates, notifications, and secure access for society operations.
Operational Flow
The platform connects everyday community interactions with back-office workflows, so teams can respond faster and residents always know what is happening — without repeated calls.
Residents raise requests, bookings, payments, polls, and updates from their portal or AI chat.
Committee and staff teams get the right queue, priority, documents, and ownership — automatically.
Dashboards, notifications, and history keep everyone aligned until the work is closed and confirmed.
Connected Modules
20+ modules designed around real society tasks, eliminating scattered spreadsheets, chat threads, paper registers, and duplicate follow-ups.
Broadcast official notices.
Track issues through resolution.
Bills, dues, and payments.
Booking flow and approvals.
Assign maintenance tasks.
Profiles, units, and families.
Vehicle slot management.
Community voting.
Urgent alerts and response.
Helpers and providers.
Resident listings.
Suggestions and concerns.
Start with resident access, then scale into AI-assisted maintenance, amenities, staff, vendors, approvals, and real-time community updates.